All about renewals in 2023

Whether you're planning to renew or not, this page includes all the info you need

What's the process of renewing?

  1. Contact us to let us know if you want to renew by no later than 15th October.
  2. Ideally you would renew as a whole house (i.e. every room needs to be filled) making sure to find a replacement for anyone who isn’t renewing in your house. However, if you are not able to renew as a whole house but are still interested in renewing please contact us using the above link and we will review each request to see if this is possible.
  3. We’ll send out contracts to everyone via email and then you’re all done!

What happens if you're not renewing?

We know that sometimes your current house just isn’t the right fit, which is why our friendly sales team is on hand to assist you in your next move. The sooner you let us know you aren’t renewing the sooner we can look to re-let your home and be out of your hair! 

If you know for sure that you don’t want to renew drop us an email to confirm (you can just reply to the email in your inbox or email [email protected]).

Unsure if you want to renew or not?

Not to worry if you’re not sure about what you want to do, no one will be able to apply for your house until 15th October. You can view other CSL houses we have plenty of 360 video tours and we can arrange for viewings. Contact us on [email protected] and we can discuss options you have and this gives you chance to decide whether you want to stay or not.

Other people may request to view your property however you will have first refusal on the property up to 15th October. 


You will have first refusal on your home up to 15th October however should someone want to view your house before you have confirmed renewal we will allow them to view your house but they wont be allowed to apply for your home until after 15th October. For all physical viewings you will be given 24 hours notice.

Why are viewings taking place so early?

There are a few reasons why. One is that all of the Chester private accommodation goes to market this soon – we’d love to delay, but that would prevent you from getting a lovely CSL house. The other reason is that as term goes on, you’ll be getting more in the rhythm of exams and important coursework, and we want to cause as little disruption as possible. Getting viewings over and done with now, means that you can relax for the rest of the year. If you want to avoid too much disruption, then you can help out by making sure your house is clean and tidy, and looking lovely, so it’s more appealing to prospective tenants.