Moving to a new home in 2021

New tenant information

With the world the way it is at the minute we are sure you are concerned about moving into a shared house, so please make sure you read the below and keep as up-to-date as possible with government guidance.

First make sure you are safe to travel/ move:

  • Check you/ anyone you have been in close contact with have no symptoms of Covid-19 (coronavirus)
  • If possible isolate for 10 days prior to moving
  • Take a test before moving and, assuming it is negative, also isolate to prevent infection
  • If you are an international tenant there might be a few extra things you need to do so you might want to check the UK government website for more information

Make sure we know when you plan to arrive:

  • Contacting us by email to [email protected] or [email protected] is the best way to let us know when you plan to get to Chester
  • You will need to collect your keys; our office is open from 9am – 5pm Monday to Friday
  • We will need to tell your housemates to expect you

When you move into your new home you will need to do a few things differently for the first 10 days or until you’ve taken a couple more tests:

  • First you will need take another Covid test when you move in

You will also need to:

  • Socially distance from your housemates – this means keeping to 1m+ physical distance from everyone else, ideally 2m but where that isn’t possible you can be 1m apart with additional precautions such as wearing a face covering, opening windows/ doors, not facing each other
  • Wash/ sanatise your hands more regularly
  • Wipe down every hard surface you touch in communal areas with anti-bacterial wipes/ watered down bleach (1 part bleach to 10 parts water) on a wrung out cloth or sponge – including bathrooms, kitchens, door handles, etc.
  • Ideally using a separate bathroom from your housemates – if this isn’t an option then make sure you wipe everything down with anti-bacterial wipes/ spray/ watered down bleach ever time you use the bathroom

After at least 3 days take another Covid test – assuming yours and your housemates are all negative you can become 1 household and stop isolating from each other.

Again, if you have traveled internationally the guidelines will be different so it is best to check the most up-to-date UK government guidance.

Your new housemates will have been told you are coming and will have been asked to identify a bathroom for you to use if there is more than one in your new house and this is possible. They have also been asked to make sure you have space in the kitchen for your items – these should also be labelled.

We hope this helps, for anything else please see the FAQs page on our website which might answer it for you.